Shipping policy

Shipping Policy

Last Updated: April 6, 2026

At PrintApt, a brand operated by FadForte, every order is carefully processed, especially due to the handmade and made-to-order nature of our products.

1. Order Processing

Orders are processed within 2–5 business days, depending on:

  • Product type

  • Customization requirements

  • Current order volume

Processing time is separate from shipping time.

2. Delivery Timelines

  • Within India: 3–15 business days

  • Delivery timelines are estimates and may vary

3. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Package weight and dimensions

4. Tracking Information

Tracking details will be shared once the order is shipped via email or SMS.

5. Delays & Exceptions

Delays may occur due to:

  • Courier partner issues

  • Weather or natural disruptions

  • High demand periods

We are not liable for delays once the shipment has been handed over to the courier.

6. Address Accuracy

Customers are responsible for entering correct shipping details. Incorrect or incomplete addresses may lead to delays or failed delivery.

7. Damaged or Lost Shipments

If your order is received damaged or lost:

  • Contact us within 7 days

  • Provide necessary proof (images/video)

  • We will investigate and resolve promptly

8. Service Area

Currently, we ship only within India. International shipping may be introduced in the future.

9. Contact

For shipping-related concerns, please contact us via support portal or email.